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Lower Parel , Mumbai
Frequently Asked Question!
OYEBE Buyer Protection helps buyers if they have concerns about the product (s) purchased and have not received a satisfactory solution from the seller.
Under this program, we address your concerns on a case-by-case basis and try our best to be fair to both parties. The OYEBE’s decision on a solution will be final for the concerns raised.
It usually costs sellers more to ship some items. So, sometimes they choose to add a delivery charge. The delivery charge is waived off by some sellers if you shop with them for a certain amount. For more information, check the individual seller’s policy on the product page.
Click on “Return / Replace” below and select the reason to initiate return or replacement of your item. Our courier partner will pick it up from your place. Do keep the product tags and packaging intact.
You can return / replace an item within 7 days of delivery.
Be forewarned: We never request our customers for advance payment in exchange for unsolicited financial information or rewards. All our offers are available only on our website and app
Please do not reply to any phone call / email / SMS that claims to award prizes / lucky draw on behalf of OYEBE.